Communications & Networking
Application troubleshooting guide
By Alyssa Dalton
Fluke Networks, a provider of solutions for the testing, monitoring and analysis of enterprise and telecommunications networks, recently announced the availability of a new publication, the Application Troubleshooting Guide. The guide is designed to help network engineers understand how applications flow across the network and how they fail, and provides a five-step process for troubleshooting application problems when they occur. The 94-page guide helps users solve the frustrating problem of identifying whether the cause of performance degradation is coming from the client, the servers, the network or the application itself. It covers the basics with sections on the TCP Protocol, the life of a packet and DNS lookup, providing network engineers with the fundamentals needed to understand and triage problems. The Application Troubleshooting Guide is available at no charge from Fluke Networks’ website.