Balluff opens customer support centre in Kentucky

Sept. 22, 2014 – Balluff recently celebrated the grand opening of its new customer support centre in Florence, Kentucky.

The Governor of Kentucky, Steve Beshear, attended the ceremonial event, along with other community and company officials.

“Balluff has found a successful home in northern Kentucky for more than 30 years,” said Governor Beshear. “We’re proud to have the company’s U.S. headquarters in the Commonwealth. More and more companies are discovering that Kentucky is a great place to establish businesses of all sizes.”

The celebration included a ceremonial ribbon cutting, speeches from Gov. Beshear, Balluff president Kent Howard, and the managing directors of Balluff GmbH — Florian Hermle and Michael Unger.

“We are extremely excited about the completion of our new state-of-the-art customer support centre,” said Howard. “We have seen tremendous growth over our 30 years in the U.S., and this new facility demonstrates our commitment to customer service excellence, and will free up space in our existing building for increased production and logistics to continue our growth in North America.”

Balluff’s new 48,000-square-foot facility includes “green concepts” and worker-friendly features, such as 100 per cent employee access to daylight from workspaces. There are collaborative areas and open-concept desks located throughout the facility, along with high-end technical application and vision labs for product testing, and a state-of-the-art training room.

Construction of Balluff’s new facility began in May of 2013.

Balluff, which specializes in products for industrial sensing, networking and identification, is the U.S. subsidiary of Balluff GmbH, based in Neuhausen, Germany. The company’s U.S. headquarters currently employs more than 150 people, and has been located in Independence since 1983, with expansions in 1994 and 2001. The facility is the final assembly, distribution and training site for Balluff in the United States.