February 27, 2018 By Manufacturing AUTOMATION
Feb. 27, 2018 – Yaskawa Motoman is welcoming David Troeter as its new vice-president of customer satisfaction, where he will be responsible for the overall performance of Yaskawa Motoman’s Customer Satisfaction Group (CSG) including field service, technical support, training, spare parts, robot refurbishment and repair, retrofits and aftermarket support sales for the Americas.
In addition, Troeter will join the Yaskawa Motoman executive team, offering leadership and vision for related opportunities.
“The addition of David Troeter brings proven experience and solid leadership in business strategy development and customer satisfaction enrichment,” said Steve Barhorst, president and COO of Yaskawa Motoman. “His industry knowledge and customer focus will help strengthen our commitment to providing the highest level of customer satisfaction in the automation industry.”
Troeter brings more than two decades of experience focused on building engaged cultures, lean processes and dynamic systems to Yaskawa Motoman. Most recently, he was director of customer support services for Stiles Machinery in Grand Rapids, Mich., a provider of advanced manufacturing solutions.