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Mouser opens first Canadian customer service centre


May 10, 2018
By Manufacturing AUTOMATION

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May 10, 2018 – Texas-based Mouser Electronics has opened its first Canadian customer service centre, located in Kitchener-Waterloo in the Ontario technology corridor, to help support local electronic design engineers, buyers and hardware innovators.

The customer service centre will be housed at Catalyst137, which bills itself as the world’s largest IoT manufacturing space. Located in the heart of Canada’s technology triangle, Catalyst137 provides the facilities and services to help innovators improve their products’ launch-to-market time. Mouser’s Canadian team members will be onsite to assist with orders, answer technical questions and field local and regional customer calls from across Canada.

“We are very excited about the Catalyst137 development and see our local presence here as an important contribution to this vibrant ecosystem for innovation, design and manufacturing,” said Coby Kleinjan, Mouser Vice President of Americas Customer Service and Sales. “We look forward to the opportunity to serve our Canadian customers with best-in-class local service and fast delivery of the newest products and leading technologies from over 700 manufacturers. Our new centre will provide easy, one-stop shopping to give them a time-to-market advantage.”

Mouser now has 23 offices worldwide, including five locations in North America.

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A global authorized distributor, Mouser aims to provide design engineers, buyers and innovators with easy access to the newest electronic components and comprehensive design resources. The Services and Tools site, available on Mouser.com, is designed to simplify the process for customers to search for products, personalize their orders and access their previous purchases.