Cloud ERP users extremely satisfied, survey finds

Almost two-thirds of software-as-a-service (SaaS)/cloud ERP users say these systems are better or significantly better than traditional on-premise ERP platforms, according to a new survey of more than 200 North American manufacturing leaders.

The survey, “2012 ERP Study: Implementation and Usage Trends for SaaS/Cloud vs. Traditional Systems,” found that 73 per cent of respondents agreed that SaaS/Cloud was either better or significantly better than traditional ERP.

In addition to that, Also, 75 percent of SaaS/cloud users express increased customer satisfaction. Ease of use, security and access to mission-critical real-time data, anywhere at any time, were some of the reasons respondents cited for the satisfaction.
Conducted by the Manufacturing Performance Institute (MPI) on behalf of Plex Systems Inc., the study assessed implementations of enterprise resource planning (ERP) systems, satisfaction with those implementations and the extent to which ERP systems have benefitted organizations.
The survey targeted more than 200 manufacturing leaders in North America from food processing, aerospace, defense, electronics and general manufacturing industries. The study analyzed implementations based on the type of system in place.

You can download the “2012 ERP Study: Implementation and Usage Trends for SaaS/Cloud vs. Traditional Systems” from the Plex Online Resource Center.