WEBINAR: Conquering Operational Risk—Aligning Operational and Customer-Centric Approaches

Oct. 16, 2015 – Don’t miss this live Manufacturing AUTOMATION webinar “Conquering Operational Risk — Aligning Operational and Customer-Centric Approaches” with guest presenter Jonathan Gross of Pemeco Consulting, and SYSPRO Canada’s Vice President of Sales David Doyle.

Join Jon and David as they share their insights into how companies are using enterprise resource planning (ERP) projects to tighten their supply chains, improve their customer fulfillment metrics, and minimize operational risk.

Hear real-life examples of how organizations have overcome operational risk pitfalls and improved their businesses’ bottom line.

This is a must attend event for all manufacturing leaders looking to improve their organization’s bottom line.

Manufacturing customers are increasingly demanding higher degrees of product customization, shorter lead-times, higher quality, lower cost, and more information. For many, an ability to consistently meet lofty customer expectations requires that they mitigate operational and supply chain risks.

In this FREE webinar, you will learn how to mitigate operational risk using a data-driven approach for making customer-focused improvements, including:

• Integrating quality and vendor relationship management functions
• Reducing lead-times and improving order fulfillment metrics through integrated MRP planning
• Increasing inventory turns by integrating forecasting, planning, and materials management functions
• Leveraging integrated ERP functionality to balance supply with shifting demand
• Realigning organizational structures to enable efficient business processing
• Developing dashboards to monitor metrics and key indicators of company health

Don’t miss out. Register today! The webinar takes place October 28 at 2 p.m. – 2:45 p.m. EST, and is brought to you by SYSPRO Canada.

Can’t make the live date? Register anyway and we will automatically send you a link to the on-demand webinar when it’s available.

Join the conversation before, during and after the webinar with #WinningOpRisk.

About the speakers

Jonathan Gross, LL.B., M.B.A.
Vice President, Pemeco Consulting

Jonathan heads up Pemeco’s assessment and selection practice areas. He is an attorney with 10-plus years’ experience who has developed Pemeco’s proprietary methodologies for assessment and selection, and who leads projects for multi-site, multi-national manufacturing and distribution clients. His clients include Fortune-500 enterprises, SMB companies, and high-growth start-ups.

Jonathan has authored dozens of publishes articles, delivers keynote presentations, and is oft-quoted, including in a Credit-Suisse market research report. Previously, Jonathan delivered an upper-level systems analysis and design course to M.B.A. students at the Schulich School of Business at York University – routinely ranked #1 in Canada by various publications, including the Economist.

David Doyle
Vice President of Sales, SYSPRO Canada

David is a recognized sales leader with over 25 years of experience in ERP software solutions providing technical, consulting and sales leadership to technology providers and customers across Canada. In his current role, David oversees revenue achievement and growth from new customer acquisitions. His achievements include growing the customer base in Western Canada by over 500 per cent in the past six years. David has helped grow the Western Canadian Sales team from two in 2009 to over 12 today.

Previously as part of the Sage Software partner network, David was involved leading complex, direct customer sales and sales team management. Named several high-profile award recognitions for sales achievement including the number one position for sales of Sage ERP 300 within North America, and recognized as achieving the overall fourth sales leader position in North America for all Sage products, his successes helped him achieve top honours given by Sage to their partners every year.

David is passionate about continuous improvement in sales organizations’ people and processes to deliver increasing business value. He is committed to helping Canadian companies grow their businesses through improved processes and technology.

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