DiPaolo CNC Retrofit appointed by Bost Machine Tools
September 21, 2009 by Manufacturing AUTOMATION
DiPaolo CNC Retrofit Limited in Mississauga, Ont., a resource for North American manufacturers seeking precision machinery rebuilding and retrofitting services, has been selected by Bost Machine Tools to be their North American distributor and after-sales service provider.
Bost, headquartered in Asteasu, Spain, has more than 30 years of experience in the world of high-end custom machine tools. Employing cutting edge technologies and continuously incorporating the latest advances available on the market has allowed Bost to take their rightful place as a global tour-de-force in heavy machinery construction.
"We’ve effectively turned our sights to expanding our North American presence, in large part to provide a better service experience for our clientele. To achieve that, we needed to align with a North American- based partner that we could place our complete trust in – a market leader that’d serve as an extension of our company. Given the depth of DiPaolo’s technical knowledge, their merit and their experienced technicians, they’ve demonstrated that they’re the most suitable company to assume this critical role and succeed," points out Fernando Arocena, Managing Director.
"Our own experiences with the DiPaolo team further proved them to be a like-minded business partner who operates with the same high and exacting standards. Their exemplary service protocols, specialized product knowledge and genuine desire to provide the best customer care shows we’ve made an excellent choice."
Nelson Martins, DiPaolo’s General Manager explains, "We’ve put in place a structure that will deliver tangible and significant benefits to our clients. They’ll have increased access to some of the most sophisticated machinery being built. They’ll be treated to service by technicians with a lifetime of knowledge and experience – technicians unfazed by even the most challenging situations. All in all, we’ll be serving up a heightened customer service experience with much quicker response times. Here’s one scenario where the client wins – great products, incredible value and now a North American-based company that’ll be able to sell and service them. We’re well positioned to take complete care of our clients."