SYSPRO upgrades ERP software with AI and supplier management

September 3, 2019 – SYSPRO has introduced additional functionality to its latest ERP release to improve overall ease of use, system performance and security.

New features include Ken the SYSPRO Bot, which provides the ability to set alerts to surface on preferred messaging apps, enabling the user take action all within one conversation.

New artificial intelligence capabilities have also been included to predict and inform certain business outcomes such as forecasting customer profitability based on customer characteristics and even the probability of an order being shipped late.

SYSPRO also added an interactive web self-service platform for customers to make available to their suppliers and customers. This Supply Chain Portal minimizes manual processes and at launch provides the ability to formally invite suppliers to tender for the supply of goods and services. Additional capabilities will be added in subsequent releases.

Users also have the ability to manage supplier returns, thereby further streamlining the procurement process.

There’s also greater governance and compliance, through a full traceability system and the inclusion of new product recall capabilities. The new capabilities allow organizations to recall suspect products from customers quickly with all the critical and relevant information available at the touch of a button.

A digital tax tool allows financial controllers to create digital tax outputs that align with regulatory requirements to remain compliant.