July 24, 2017 by Manufacturing AUTOMATION
Jul. 24, 2017 – Yaskawa Motoman has promoted Doug Burnside to vice president of North American sales and marketing, where he will be responsible for establishing and executing strategic business direction to drive growth in the North American market, as well as leadership for all sales and marketing activities.
“Doug has made many important contributions to our company,” said Steve Barhorst, president and COO. “His industry expertise and knowledge of our customers’ needs will help to drive and increase growth in sales, as well as help achieve our long-term goals.”
Since joining the company in 2005, Burnside has been a key player of the Customer Satisfaction Group (CSG) team, contributing significantly through the development and implementation of various customer care and aftermarket sales programs, says Yaskawa Motoman.
Most recently serving as vice president of customer satisfaction, Burnside previously managed operations, sales and support at several software and telecommunications companies.